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Detailed Plan Comparison

q

Features

Select Plan

Users Included
Active Contacts
Conversation Pricing

WhatsApp & Wati Configuration
Official WhatsApp API WhatsApp Onboarding WhatsApp Blue Tick Verification Assistance Website Chat Widget Meta Business Verification Assistance Custom Domain
Instagram DM IntegrationNew
Shared Team Inbox for Instagram Assign to Agent Quick Replies Mobile app inbox Tag chats Export chats Filter chats View and manage Instagram contacts WhatsApp and Instagram combined Team Inbox Merge WhatsApp and Instagram contacts (coming soon) Welcome Message and OOO automations Chatbot Automations
WhatsApp Contact Management
Import and Export Contacts Contact Attributes
Team Inbox
Shared Inbox Assign to Agent Quick Replies Mobile App Inbox Tag Chats Export Chats Trigger Chatbots Filter Chats Round robin chat assignment Phone number masking
WhatsApp Automations
Monthly usage quotas apply across both WhatsApp and Instagram channels together, if both are connected to Wati

Business Hours Default Actions Chatbots Keyword Actions & Attributes Rules Chatbot Sessions AI KnowBot Responses Max steps per chatbot Message Routing Chatbot Webhooks and 3rd party connectors Keyword Based Chat Routing Webhook Support on Chatbots Google Sheets Integration on Chatbots Chatbot data enrichment Chatbot workflow automations Interconnected Chatbots WhatsApp Flows
WhatsApp Marketing
Messaging Speed Broadcasts Retargeting for reads and replies Catalog and Coupon templates Broadcast scheduling Carousel templates Retargeting for specific quick replies Broadcast sequences Broadcast Scheduling Broadcast Sequences Catalog Templates Carousel Templates limited time offer templates Clicks tracking for URLs Measure Broadcast ROI
CTWA Marketing
CTWA team inbox CTWA automation CTWA tag + priority team inbox view CTWA conversion tracking CTWA retargeting Insights - CTWA Ads Insights - Customer Funnel
Forms
Forms Whatsapp Lead Generation Form
WhatsApp Analytics & Reporting
Export reports on demand Team inbox analytics dashboard Broadcast analytics Operator availability metrics Ticket efficiency metrics Broadcast quickly reply metrics Team Inbox scheduled reports Click to WhatsApp Ads (CTWA) analytics Beta
WhatsApp Commerce
WhatsApp Catalog Order Management Shoflo, PayTab, other payments Whatsapp Pay APIs
Shopify (Additional $4.9/month)
Connect to a shop WhatsApp catalog sync Catalog checkout Third party checkout apps Shopify filters synced to Wati attributes
Reporting
Broadcast History Team Inbox Dashboard Export Reports
WhatsApp Integrations
Integrations Google Sheets Zapier Shopify WooCommerce Zoho Pabbly Connect Hubspot Yotpo Active Campaign Google Sheets plugin in chatbot Schedule Reminders Salesforce
Accessibility & Security
Basic Roles Team Management Granular Roles Auto Deletion of Chats IP Whiltelisting Dedicated Hosting
WhatsApp APIs & Webhooks
Contact APIs Messaging APIs Assign to operator/bot API Ticket status change API Start Chatbot API Bulk Contact Attribute update API Chat Assignment and User APIs
Monthly API limit
Webhooks API Rate Limit
Support
Support Documentation WhatsApp Bot Support Email Support WhatsApp Live Support Chat support Priority Support Dedicated Customer Success Manager Guided Onboarding Custom Onboarding and Setup
q

Growth

Select Plan Select Plan

5 5000/month As per Wati rate card

Add-on

2 30 1000/month 200 No routing, Only manual assigning

20mps (1000m in under a min) Upto 50K per month + overages at 5x times

2 integrations

10K/month 30 calls/10 sec

24/5 24/5 Add-on Add-on
q

Pro

Select Plan Select Plan

5 20000/month As per Wati rate card

Add-on

5 60 2000/month 250/month 200 Team/operator routing 10

40mps (2000m in under a min) Upto 250K per month + overages at 3x times

2

Basic Dashboard

5 integrations

10

200K/month 2 60 calls/10 sec

24/7 24/7 Add-on Add-on
q

Business

Select Plan Contact Us

5 Custom 5% discount on Wati rate card

10 300 5000/month 1000/month 200 Round robin routing 25

80mps (4000m in under a min) Upto 1M per month + overages at 2x times

10

All Team Box Analytics

Unlimited

20 Annual add-on

20M/month 4 100 calls/10 sec

24/7 24/7 Add-on

q

Features

Select Plan

Users Included
Active Contacts
Conversation Pricing

WhatsApp & Wati Configuration
Official WhatsApp API WhatsApp Onboarding WhatsApp Blue Tick Verification Assistance Website Chat Widget Meta Business Verification Assistance Custom Domain
Instagram DM IntegrationNew
Shared Team Inbox for Instagram Assign to Agent Quick Replies Mobile app inbox Tag chats Export chats Filter chats View and manage Instagram contacts WhatsApp and Instagram combined Team Inbox Merge WhatsApp and Instagram contacts (coming soon) Welcome Message and OOO automations Chatbot Automations
WhatsApp Contact Management
Import and Export Contacts Contact Attributes
Team Inbox
Shared Inbox Assign to Agent Quick Replies Mobile App Inbox Tag Chats Export Chats Trigger Chatbots Filter Chats Round robin chat assignment Phone number masking
WhatsApp Automations
Monthly usage quotas apply across both WhatsApp and Instagram channels together, if both are connected to Wati

Business Hours Default Actions Chatbots Keyword Actions & Attributes Rules Chatbot Sessions AI KnowBot Responses Max steps per chatbot Message Routing Chatbot Webhooks and 3rd party connectors Keyword Based Chat Routing Webhook Support on Chatbots Google Sheets Integration on Chatbots Chatbot data enrichment Chatbot workflow automations Interconnected Chatbots WhatsApp Flows
WhatsApp Marketing
Messaging Speed Broadcasts Retargeting for reads and replies Catalog and Coupon templates Broadcast scheduling Carousel templates Retargeting for specific quick replies Broadcast sequences Broadcast Scheduling Broadcast Sequences Catalog Templates Carousel Templates limited time offer templates Clicks tracking for URLs Measure Broadcast ROI
CTWA Marketing
CTWA team inbox CTWA automation CTWA tag + priority team inbox view CTWA conversion tracking CTWA retargeting Insights - CTWA Ads Insights - Customer Funnel
Forms
Forms Whatsapp Lead Generation Form
WhatsApp Analytics & Reporting
Export reports on demand Team inbox analytics dashboard Broadcast analytics Operator availability metrics Ticket efficiency metrics Broadcast quickly reply metrics Team Inbox scheduled reports Click to WhatsApp Ads (CTWA) analytics Beta
WhatsApp Commerce
WhatsApp Catalog Order Management Shoflo, PayTab, other payments Whatsapp Pay APIs
Shopify (Additional $4.9/month)
Connect to a shop WhatsApp catalog sync Catalog checkout Third party checkout apps Shopify filters synced to Wati attributes
Reporting
Broadcast History Team Inbox Dashboard Export Reports
WhatsApp Integrations
Integrations Google Sheets Zapier Shopify WooCommerce Zoho Pabbly Connect Hubspot Yotpo Active Campaign Google Sheets plugin in chatbot Schedule Reminders Salesforce
Accessibility & Security
Basic Roles Team Management Granular Roles Auto Deletion of Chats IP Whiltelisting Dedicated Hosting
WhatsApp APIs & Webhooks
Contact APIs Messaging APIs Assign to operator/bot API Ticket status change API Start Chatbot API Bulk Contact Attribute update API Chat Assignment and User APIs
Monthly API limit
Webhooks API Rate Limit
Support
Support Documentation WhatsApp Bot Support Email Support WhatsApp Live Support Chat support Priority Support Dedicated Customer Success Manager Guided Onboarding Custom Onboarding and Setup
q

Growth

Select Plan Select Plan

5 5000/month As per Wati rate card

Add-on

2 30 1000/month 200 No routing, Only manual assigning

20mps (1000m in under a min) Upto 50K per month + overages at 5x times

2 integrations

10K/month 30 calls/10 sec

24/5 24/5 Add-on Add-on

q

Features

Select Plan

Users Included
Active Contacts
Conversation Pricing

WhatsApp & Wati Configuration
Official WhatsApp API WhatsApp Onboarding WhatsApp Blue Tick Verification Assistance Website Chat Widget Meta Business Verification Assistance Custom Domain
Instagram DM IntegrationNew
Shared Team Inbox for Instagram Assign to Agent Quick Replies Mobile app inbox Tag chats Export chats Filter chats View and manage Instagram contacts WhatsApp and Instagram combined Team Inbox Merge WhatsApp and Instagram contacts (coming soon) Welcome Message and OOO automations Chatbot Automations
WhatsApp Contact Management
Import and Export Contacts Contact Attributes
Team Inbox
Shared Inbox Assign to Agent Quick Replies Mobile App Inbox Tag Chats Export Chats Trigger Chatbots Filter Chats Round robin chat assignment Phone number masking
WhatsApp Automations
Monthly usage quotas apply across both WhatsApp and Instagram channels together, if both are connected to Wati

Business Hours Default Actions Chatbots Keyword Actions & Attributes Rules Chatbot Sessions AI KnowBot Responses Max steps per chatbot Message Routing Chatbot Webhooks and 3rd party connectors Keyword Based Chat Routing Webhook Support on Chatbots Google Sheets Integration on Chatbots Chatbot data enrichment Chatbot workflow automations Interconnected Chatbots WhatsApp Flows
WhatsApp Marketing
Messaging Speed Broadcasts Retargeting for reads and replies Catalog and Coupon templates Broadcast scheduling Carousel templates Retargeting for specific quick replies Broadcast sequences Broadcast Scheduling Broadcast Sequences Catalog Templates Carousel Templates limited time offer templates Clicks tracking for URLs Measure Broadcast ROI
CTWA Marketing
CTWA team inbox CTWA automation CTWA tag + priority team inbox view CTWA conversion tracking CTWA retargeting Insights - CTWA Ads Insights - Customer Funnel
Forms
Forms Whatsapp Lead Generation Form
WhatsApp Analytics & Reporting
Export reports on demand Team inbox analytics dashboard Broadcast analytics Operator availability metrics Ticket efficiency metrics Broadcast quickly reply metrics Team Inbox scheduled reports Click to WhatsApp Ads (CTWA) analytics Beta
WhatsApp Commerce
WhatsApp Catalog Order Management Shoflo, PayTab, other payments Whatsapp Pay APIs
Shopify (Additional $4.9/month)
Connect to a shop WhatsApp catalog sync Catalog checkout Third party checkout apps Shopify filters synced to Wati attributes
Reporting
Broadcast History Team Inbox Dashboard Export Reports
WhatsApp Integrations
Integrations Google Sheets Zapier Shopify WooCommerce Zoho Pabbly Connect Hubspot Yotpo Active Campaign Google Sheets plugin in chatbot Schedule Reminders Salesforce
Accessibility & Security
Basic Roles Team Management Granular Roles Auto Deletion of Chats IP Whiltelisting Dedicated Hosting
WhatsApp APIs & Webhooks
Contact APIs Messaging APIs Assign to operator/bot API Ticket status change API Start Chatbot API Bulk Contact Attribute update API Chat Assignment and User APIs
Monthly API limit
Webhooks API Rate Limit
Support
Support Documentation WhatsApp Bot Support Email Support WhatsApp Live Support Chat support Priority Support Dedicated Customer Success Manager Guided Onboarding Custom Onboarding and Setup
q

Pro

Select Plan Select Plan

5 20000/month As per Wati rate card

Add-on

5 60 2000/month 250/month 200 Team/operator routing 10

40mps (2000m in under a min) Upto 250K per month + overages at 3x times

2

Basic Dashboard

5 integrations

10

200K/month 2 60 calls/10 sec

24/7 24/7 Add-on Add-on

q

Features

Select Plan

Users Included
Active Contacts
Conversation Pricing

WhatsApp & Wati Configuration
Official WhatsApp API WhatsApp Onboarding WhatsApp Blue Tick Verification Assistance Website Chat Widget Meta Business Verification Assistance Custom Domain
Instagram DM IntegrationNew
Shared Team Inbox for Instagram Assign to Agent Quick Replies Mobile app inbox Tag chats Export chats Filter chats View and manage Instagram contacts WhatsApp and Instagram combined Team Inbox Merge WhatsApp and Instagram contacts (coming soon) Welcome Message and OOO automations Chatbot Automations
WhatsApp Contact Management
Import and Export Contacts Contact Attributes
Team Inbox
Shared Inbox Assign to Agent Quick Replies Mobile App Inbox Tag Chats Export Chats Trigger Chatbots Filter Chats Round robin chat assignment Phone number masking
WhatsApp Automations
Monthly usage quotas apply across both WhatsApp and Instagram channels together, if both are connected to Wati

Business Hours Default Actions Chatbots Keyword Actions & Attributes Rules Chatbot Sessions AI KnowBot Responses Max steps per chatbot Message Routing Chatbot Webhooks and 3rd party connectors Keyword Based Chat Routing Webhook Support on Chatbots Google Sheets Integration on Chatbots Chatbot data enrichment Chatbot workflow automations Interconnected Chatbots WhatsApp Flows
WhatsApp Marketing
Messaging Speed Broadcasts Retargeting for reads and replies Catalog and Coupon templates Broadcast scheduling Carousel templates Retargeting for specific quick replies Broadcast sequences Broadcast Scheduling Broadcast Sequences Catalog Templates Carousel Templates limited time offer templates Clicks tracking for URLs Measure Broadcast ROI
CTWA Marketing
CTWA team inbox CTWA automation CTWA tag + priority team inbox view CTWA conversion tracking CTWA retargeting Insights - CTWA Ads Insights - Customer Funnel
Forms
Forms Whatsapp Lead Generation Form
WhatsApp Analytics & Reporting
Export reports on demand Team inbox analytics dashboard Broadcast analytics Operator availability metrics Ticket efficiency metrics Broadcast quickly reply metrics Team Inbox scheduled reports Click to WhatsApp Ads (CTWA) analytics Beta
WhatsApp Commerce
WhatsApp Catalog Order Management Shoflo, PayTab, other payments Whatsapp Pay APIs
Shopify (Additional $4.9/month)
Connect to a shop WhatsApp catalog sync Catalog checkout Third party checkout apps Shopify filters synced to Wati attributes
Reporting
Broadcast History Team Inbox Dashboard Export Reports
WhatsApp Integrations
Integrations Google Sheets Zapier Shopify WooCommerce Zoho Pabbly Connect Hubspot Yotpo Active Campaign Google Sheets plugin in chatbot Schedule Reminders Salesforce
Accessibility & Security
Basic Roles Team Management Granular Roles Auto Deletion of Chats IP Whiltelisting Dedicated Hosting
WhatsApp APIs & Webhooks
Contact APIs Messaging APIs Assign to operator/bot API Ticket status change API Start Chatbot API Bulk Contact Attribute update API Chat Assignment and User APIs
Monthly API limit
Webhooks API Rate Limit
Support
Support Documentation WhatsApp Bot Support Email Support WhatsApp Live Support Chat support Priority Support Dedicated Customer Success Manager Guided Onboarding Custom Onboarding and Setup
q

Business

Select Plan Contact Us

5 Custom 5% discount on Wati rate card

10 300 5000/month 1000/month 200 Round robin routing 25

80mps (4000m in under a min) Upto 1M per month + overages at 2x times

10

All Team Box Analytics

Unlimited

20 Annual add-on

20M/month 4 100 calls/10 sec

24/7 24/7 Add-on