Transform your SME with WhatsApp automation. Master chatbots, boost efficiency & scale customer engagement the smart way.

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What you'll learn in this guide

Understanding
WhatsApp Automation
Fundamentals

Master WhatsApp Business API basics and BSP integration for enhanced business messaging.

Implementation
Strategy

Follow our complete four-week guide from verification to successful launch.

Building Customer
Journeys

Design engaging templates and chatbots that transform customer conversations.

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“Transitioning to Wati was a seamless experience. Our team adapted quickly to the excellent customer experience provided, and we could efficiently send out bulk messages to our customer base. We started with one account and now use six accounts for different team needs.”

Ashwani Agarwal

Program Manager at Vedantu

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Frequently Asked Questions.

Is the e-book free, or is there a cost associated with it?

This e-book is offered entirely free of charge. There are no costs or fees associated with accessing or downloading it.

Is there a print version available, or is it only accessible digitally?

As part of our commitment to environmental sustainability, we've made this ebook available exclusively in digital format. This eco-conscious decision helps reduce paper usage and carbon footprint while providing convenient, instant access to readers worldwide.

Why is it necessary to provide my information to access this e-book?

We request your information in exchange for this valuable resource to:

- Send you the e-book and related content, ensuring you receive the information you're interested in.

- Keep you updated with relevant marketing communications and resources that can provide additional value to you.

Rest assured that we respect your privacy and will handle your information according to our privacy policy.

What kind of cost savings can I expect from implementing WhatsApp automation?

Based on the studies mentioned in the ebook, businesses can reduce customer service costs by up to 40%, while improving efficiency with automated responses handling up to 78% of customer conversations.

What key features can I automate with WhatsApp Business API?

You can automate order confirmations, shipping updates, appointment reminders, lead qualification, customer support queries, and personalized marketing campaigns through templates and chatbots.

How do I ensure my automated messages comply with WhatsApp's policies?

WhatsApp requires explicit customer opt-in, approved message templates, accurate business information, and respect for messaging frequency limits. All promotional content must be sent through appropriate template categories.