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Transactional WhatsApp Messages

Transactional messages are automated responses triggered by a customer’s action, not aimed at promotions. They serve a practical purpose in the customer journey by providing useful information or utility. Examples include order confirmations, account alerts, and delivery confirmations.

Shopify Abandoned Cart Recovery

A Shopify abandoned cart occurs when a customer adds items to their online shopping cart but exits the website without finalizing the purchase. There are various effective ways to reduce and recover an abandoned Shopify cart. Read on to learn about them.

OTP on WhatsApp

When sending WhatsApp OTPs, you have two options. You can either send them from your dedicated number, which is solely assigned to your business. Alternatively, you can choose to send OTPs from a shared number utilized by multiple businesses.

Make.com WhatsApp Integration

This integration allowes seamless connection between Make.com’s platform and WhatsApp messaging service. It enables users to share content, collaborate, or communicate directly through WhatsApp, enhancing accessibility and productivity within the Make.com ecosystem.

Instagram Chat Link

Instagram WhatsApp link is hyperlink on an Instagram profile that redirects users to a WhatsApp conversation with the account owner. It facilitates direct communication between Instagram users and businesses or individuals via WhatsApp, enabling inquiries, support, or collaboration.

Healthcare Chatbots

It’s an AI-powered virtual assistants integrated into WhatsApp, designed to provide medical information, schedule appointments, offer symptom analysis, and answer health-related queries in real-time. They enhance accessibility to healthcare services and streamline patient interactions.

Green Tick Verification

It’s a verification indicator displayed as a green tick mark next to a user’s profile name, confirming that the account belongs to a verified business entity. It enhances trust and authenticity for users interacting with businesses on WhatsApp.

Data Security

It refers to the measures and protocols implemented by WhatsApp to safeguard the privacy and integrity of user data transmitted and stored within the messaging platform. This includes encryption techniques to protect messages, calls, and media shared between users from unauthorized access or interception by third parties.

Chat Button

A WhatsApp chat button on a website is a clickable icon or button typically displayed on a website’s interface. When users click on this button, it opens a chat window directly within WhatsApp, allowing them to initiate a conversation with the website owner or support team via the WhatsApp messaging platform.

Backup WhatsApp Chats

Incorporating AI into this integration enhances automation and personalization, leading to a more streamlined and tailored user experience. The WhatsApp Business API is a key tool in facilitating this process, allowing businesses to integrate WhatsApp features into their existing systems efficiently.