Detailed Plan Comparison

Detailed Plan Comparison

Planos e Recursos do Wati Comparados

Wati Plans and Features Compared

Planes y Características de Wati Comparados

Wati 方案和功能对比

Wati 方案和功能对比

q

Features

Features

Recursos

Características

Fitur

Select Plan

Users Included
Active Contacts
Conversation Pricing

WhatsApp & Wati Configuration
Official WhatsApp API WhatsApp Onboarding WhatsApp Blue Tick Verification Assistance Website Chat Widget Meta Business Verification Assistance Custom Domain
Instagram DM IntegrationNew
Shared Team Inbox for Instagram Assign to Agent Quick Replies Mobile app inbox Tag chats Export chats Filter chats View and manage Instagram contacts WhatsApp and Instagram combined Team Inbox Merge WhatsApp and Instagram contacts (coming soon) Welcome Message and OOO automations Chatbot Automations
WhatsApp Contact Management
Import and Export Contacts Custom contact attributes Click-to-WhatsApp Ads (CTWA) Analytics Beta
WhatsApp Team Inbox
Shared Inbox Assign to Agent Quick Replies Mobile app inbox Tag chats Export chats Trigger Chatbots Filter chats Round robin chat assignment Phone number masking Automatic chat assignment (Round-Robin)
WhatsApp Automations
Monthly usage quotas apply across both WhatsApp and Instagram channels together, if both are connected to Wati

Business Hours Default Actions Chatbots Keyword Actions & Attributes Rules Chatbot Sessions AI KnowBot Responses Max steps per chatbot Keyword Based Chat Routing Webhook Support on Chatbots Google Sheets Integration on Chatbots Chatbot data enrichment Chatbot workflow automations Interconnected Chatbots WhatsApp Flows
WhatsApp Marketing
Broadcasts Retargeting for reads and replies Broadcast scheduling Catalog and Coupon templates Carousel templates Retargeting for specific quick replies Broadcast sequences Broadcast Scheduling Broadcast Sequences Catalog Templates Carousel Templates limited time offer templates Clicks tracking for URLs
WhatsApp Analytics & Reporting
Team inbox analytics dashboard Export reports on demand Broadcast analytics Operator availability metrics Ticket efficiency metrics Broadcast quickly reply metrics Team Inbox scheduled reports Click to WhatsApp Ads (CTWA) analytics Beta
WhatsApp Commerce
WhatsApp Catalog Order Management
Shopify (Additional $4.9/month)
Connect to a shop WhatsApp catalog sync Catalog checkout Third party checkout apps Shopify filters synced to Wati attributes
Reporting
Broadcast History Team Inbox Dashboard Export Reports
WhatsApp Integrations
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta) Twilio for SMS Fallback Google Sheets Reminders Salesforce
Accessibility & Security
Basic Roles Team Management Granular Roles Auto Deletion of Chats IP Whiltelisting Dedicated Hosting
WhatsApp APIs & Webhooks
Contact APIs Messaging APIs Assign to operator/bot API Ticket status change API Start Chatbot API Bulk Contact Attribute update API Chat Assignment and User APIs Webhooks API Rate Limit
Monthly API limit

Support
Support Documentation WhatsApp Bot Support Email Support WhatsApp Live Support Chat support Priority Support Dedicated Customer Success Manager Guided Onboarding Custom Onboarding and Setup

Users Included Conversation Pricing

WhatsApp & Wati Configuration
Official WhatsApp API WhatsApp Onboarding WhatsApp Blue Tick Verification Assistance Website Chat Widget Meta Business Verification Assistance Custom Domain
Instagram DM IntegrationNew
Shared Team Inbox for Instagram Assign to Agent Quick Replies Mobile app inbox Tag chats Export chats Filter chats View and manage Instagram contacts WhatsApp and Instagram combined Team Inbox Merge WhatsApp and Instagram contacts (coming soon) Welcome Message and OOO automations Chatbot Automations
WhatsApp Contact Management
Import and Export Contacts Custom contact attributes Click-to-WhatsApp Ads (CTWA) Analytics Beta
WhatsApp Team Inbox
Shared Inbox Assign to Agent Quick Replies Mobile app inbox Tag chats Export chats Trigger Chatbots Filter chats Round robin chat assignment Phone number masking Automatic chat assignment (Round-Robin)
WhatsApp Automations
Monthly usage quotas apply across both WhatsApp and Instagram channels together, if both are connected to Wati

Business Hours Default Actions Chatbots Keyword Actions & Attributes Rules Chatbot Sessions AI KnowBot Responses Max steps per chatbot Keyword Based Chat Routing Webhook Support on Chatbots Google Sheets Integration on Chatbots Chatbot data enrichment Chatbot workflow automations Interconnected Chatbots WhatsApp Flows
WhatsApp Marketing
Broadcasts Retargeting for reads and replies Broadcast scheduling Catalog and Coupon templates Carousel templates Retargeting for specific quick replies Broadcast sequences Broadcast Scheduling Broadcast Sequences Catalog Templates Carousel Templates limited time offer templates Clicks tracking for URLs
WhatsApp Analytics & Reporting
Team inbox analytics dashboard Export reports on demand Broadcast analytics Operator availability metrics Ticket efficiency metrics Broadcast quickly reply metrics Team Inbox scheduled reports Click to WhatsApp Ads (CTWA) analytics Beta
WhatsApp Commerce
WhatsApp Catalog Order Management WhatsApp Pay checkout in Catalog with Razorpay and PayU
Shopify (Additional $4.9/month)
Connect to a shop WhatsApp catalog sync Catalog checkout Third party checkout apps Shopify filters synced to Wati attributes
Reporting
Broadcast History Team Inbox Dashboard Export Reports
WhatsApp Integrations
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta) Twilio for SMS Fallback Google Sheets Reminders Salesforce
Accessibility & Security
Basic Roles Team Management Granular Roles Auto Deletion of Chats IP Whiltelisting Dedicated Hosting
WhatsApp APIs & Webhooks
Contact APIs Messaging APIs Assign to operator/bot API Ticket status change API Start Chatbot API Bulk Contact Attribute update API Chat Assignment and User APIs Webhooks API Rate Limit
Monthly API limit

Support
Support Documentation WhatsApp Bot Support Email Support WhatsApp Live Support Chat support Priority Support Dedicated Customer Success Manager Guided Onboarding Custom Onboarding and Setup

Usuários Incluídos Preço de Conversação

Configuração do WhatsApp e Wati
API oficial do WhatsApp Onboarding do WhatsApp Assistência na Verificação do Tique Azul do WhatsApp Widget de Chat para o Website Assistência na Verificação do Meta Business Domínio Personalizado
Mensagens Diretas do Instagram New
Caixa de Entrada Compartilhada para Equipe no Instagram Atribuir a Agente Respostas Rápidas Caixa de Entrada no App Móvel Marcar conversas Exportar conversas Filtrar conversas Visualizar e gerenciar contatos do Instagram Caixa de Entrada Combinada para Equipe no WhatsApp e Instagram Vincular contatos entre WhatsApp e Instagram Mensagem de boas-vindas e automações de Fora do Escritório (OOO) Automações de Chatbot
Gestão de Contatos
Importar e Exportar Contatos Atributos de Contato
WhatsApp Team Inbox
Caixa de Entrada Compartilhada Atribuir ao Agente Respostas Rápidas Enviar Mensagens de Modelo Caixa de Entrada do Aplicativo Móvel Marcar Conversas Atribuir a uma Equipe Exportar Conversas Acionar Chatbots Filtrar Conversas Atribuição de chat round robin Mascaramento de número de telefone
WhatsApp Automações
As cotas de uso mensal se aplicam a ambos os canais do WhatsApp e Instagram juntos, se ambos estiverem conectados ao Wati.

Horário Comercial Ações Padrão Chatbots Ações por Palavra-chave Sessões do Chatbot Respostas do KnowBot de IA Máximo de etapas por chatbot Roteamento de Chat Baseado em Palavra-chave Enriquecimento de dados do chatbot Automações de fluxo de trabalho do chatbot Chatbots Interconectados WhatsApp Flows
WhatsApp Marketing
Transmissões Remarketing para leituras e respostas Agendamento de Transmissões Sequências de Transmissões Modelos de Catálogo Modelos de Carrossel Templates de oferta por tempo limitado Rastreamento de cliques para URLs
WhatsApp Comércio
Catálogo do WhatsApp Gestão de Pedidos
Relatórios
Histórico de Transmissões Painel de Caixa de Entrada da Equipe Exportar Relatórios
Integrações
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta) Salesforce
Acessibilidade e Segurança
Funções Básicas Gerenciamento de Equipes Funções Granulares Exclusão Automática de Conversas Lista Branca de IP Hospedagem Dedicada
APIs e Webhooks
APIs de Contato APIs de Mensagens APIs de Atribuição de Chat e Usuário Webhooks Limite de Taxa de API
Suporte
Documentação de Suporte Suporte para Bots do WhatsApp Suporte por E-mail Suporte ao Vivo do WhatsApp Suporte Prioritário Gerente de Sucesso do Cliente Dedicado Onboarding Guiado Onboarding Personalizado e Configuração

Usuarios incluidos Tarifas de Conversación

Configuración de WhatsApp y Wati
API oficial de WhatsApp Proceso de Incorporación a WhatsApp Asistencia para la Verificación de Marca de WhatsApp con Tick Azul Widget de Chat para el Sitio Web Asistencia para la Verificación de Meta Business Dominio Personalizado
Mensajes Directos de Instagram New
Bandeja de Entrada Compartida para el Equipo en Instagram Asignar a Agente Respuestas Rápidas Bandeja de Entrada en la App Móvil Etiquetar chats Exportar chats Filtrar chats Ver y gestionar contactos de Instagram Bandeja de Entrada Combinada para el Equipo en WhatsApp e Instagram Vincular contactos entre WhatsApp e Instagram Mensaje de bienvenida y automatizaciones de Fuera de la Oficina (OOO) Automatizaciones de Chatbot
WhatsApp Gestión de Contactos
Importar y Exportar Contactos Atributos de Contactos
Bandeja de Equipos
Bandeja Compartida Asignar a Agente Respuestas Rápidas Enviar Mensajes de Plantilla Bandeja de Entrada en la Aplicación Móvil Etiquetar Chats Asignar a Equipo Exportar Chats Activar Chatbots Filtrar Chats Asignación de chat en round robin Enmascaramiento de número de teléfono
WhatsApp Automatizaciones
Las cuotas de uso mensual se aplican a ambos canales de WhatsApp e Instagram juntos, si ambos están conectados a Wati.

Horario de Atención Comercial Acciones Predeterminadas Chatbots Acciones basadas en Palabras Clave Sesiones de Chatbot Respuestas de AI KnowBot Máximo de pasos por chatbot Enrutamiento de Chat basado en Palabras Clave Enriquecimiento de datos del chatbot Automatizaciones de flujo de trabajo del chatbot Chatbots Interconectados WhatsApp Flows
WhatsApp Marketing
Difusión Reorientación para lecturas y respuestas Programación de Difusión Secuencias de Difusión Plantillas de Catálogo Plantillas de Carrusel Plantillas de oferta por tiempo limitado Seguimiento de clics para URLs
WhatsApp Commerce
Catálogo de WhatsApp Gestión de Pedidos
Informes
Historial de difusiones Panel de control del buzón del equipo Exportar informes
WhatsApp Integraciones
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta) Salesforce
Accesibilidad y seguridad
Roles básicos Gestión de equipos Roles detallados Eliminación automática de chats Lista blanca de direcciones IP Hospedaje dedicado
WhatsApp APIs y Webhooks
APIs de Contactos APIs de Mensajes APIs de Asignación de Chat y Usuarios Webhooks Límite de tasa de API
Support
Documentación de Soporte Soporte para WhatsApp Bot Soporte por correo electrónico Soporte en vivo para WhatsApp Soporte prioritario Gestor de éxito del cliente dedicado Onboarding guiado Configuración personalizada y Onboarding

Pengguna Termasuk Harga Percakapan

Konfigurasi WhatsApp & Wati
API Resmi WhatsApp Pendaftaran WhatsApp Bantuan Verifikasi Tanda Centang Biru WhatsApp Widget Obrolan Situs Web Bantuan Verifikasi Bisnis Meta Domain Kustom
Manajemen Kontak
Impor dan Ekspor Kontak Atribut Kontak
Kotak Tim
Kotak Berbagi Alokasikan ke Agen Balasan Cepat Kirim Pesan Template Kotak Pesan Aplikasi Seluler Tandai Percakapan Tugaskan ke Tim Ekspor Percakapan Picu Chatbot Saring Percakapan Penugasan obrolan round robin Masker nomor telepon
Otomatisasi
Jam Kerja Bisnis Tindakan Default Chatbots Tindakan Berdasarkan Kata Kunci Sesi Chatbot Langkah maksimum per chatbot Pengalihan Chat Berdasarkan Kata Kunci Pemperkayaan data chatbot Automasi alur kerja chatbot Chatbot Terhubung WhatsApp Flows
Pemasaran
Siaran Retargeting untuk membaca dan membalas Penjadwalan Siaran Sekuen Siaran Template Katalog Template Karusel Template penawaran terbatas Pelacakan klik untuk URL
Perdagangan
Katalog WhatsApp Manajemen Pesanan
Pelaporan
Riwayat Siaran Dasbor Kotak Tim Ekspor Laporan
Integrasi
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta) Salesforce
Aksesibilitas & Keamanan
Peran Dasar Manajemen Tim Peran Detil Penghapusan Otomatis Percakapan Pemberian Izin IP Hosting Khusus
WhatsApp APIs & Webhooks
API Kontak API Pesan API Tugas Chat dan Pengguna Webhooks Batas Tingkat API
Dukungan
Dokumentasi Dukungan Dukungan Bot WhatsApp Dukungan melalui Email Dukungan Langsung WhatsApp Dukungan Prioritas Manajer Kesuksesan Pelanggan Khusus Panduan Onboarding Onboarding Khusus dan Pengaturan
q

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5 5000/month As per Wati rate card As per Wati rate card Conforme a tabela de preços da Wati Sesuai dengan kartu tarif Wati Según la tarifa de Wati Add-on Add-on

Add-on Add-on Complemento Penambahan Fitur Adicional 附加功能附加组件

10 30 1000/month 1000/month 1000 por mês 1000 per bulan 1000/mes 每月1000次每月1000个 200

5 teams 5 teams 5 equipes 5 tim 5 equipos 5个团队 5个团队

2 webhooks 30 calls/10 sec 30 calls/10 sec 30 chamadas/10 seg 30 panggilan/10 detik 30 llamadas/10 segundos 30 次调用/10 秒 A每秒30个调用/每10秒 10,000

24/5 24/5 Add-on Add-on Complemento Penambahan Fitur Adicional 附加功能 Add-on Add-on Add-on Complemento Penambahan Fitur Adicional 附加功能 Add-on
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Pro

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5 20000/month As per Wati rate card As per Wati rate card Conforme a tabela de preços da Wati Sesuai dengan kartu tarif Wati Según la tarifa de Wati 根据 Wati 价目表按照 Wati 的价格表

Add-on Add-on Complemento Penambahan Fitur Adicional 附加组件附加功能

25 60 2000/month 2000/month 2000 por mês 2000 per bulan 2000/mes Add-on 每月2000个 250/month 250 por mês 250/mes 200 10

20 teams 20 teams 20 equipes 20 tim 20 equipos 20个团队 Add-on

4 webhooks 60 calls/10 sec 60 calls/10 sec 60 chamadas/10 seg 60 panggilan/10 detik 60 llamadas/10 segundos Add-on Add-on 200,000

24/7 24/7 Add-on Add-on Complemento Penambahan Fitur Adicional Add-on Add-on Add-on Add-on Complemento Penambahan Fitur Adicional Add-on Add-on
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5 Custom 5% discount on Wati rate card 5% discount on Wati rate card Desconto de 5% na tabela de preços da Wati Diskon 5% pada kartu tarif Wati Descuento del 5% en la tarifa de Wati Add-on 5% 折扣 Wati 的价格表

50 300 5000/month 5000/month 5000 por mês 5000 per bulan 5000/mes Add-on 每月5000个 1000/month 1000 por mês 1000/mes 200 25

100 teams 100 teams 100 equipes 100 tim 100 equipos Add-on 00个团队 Annual add-on Annual add-on Adicional anual Add-on Adicional anual Add-on Add-on

20 webhooks 100 calls/10 sec 100 calls/10 sec 100 chamadas/10 seg 100 panggilan/10 detik 100 llamadas/10 segundos Add-on 每秒100个调用/每10秒 20,000,000

24/7 24/7 Add-on Add-on Complemento Add-on Adicional Add-on Add-on

q

Features

Features

Recursos

Características

Fitur

Select Plan

Users Included
Active Contacts
Conversation Pricing

WhatsApp & Wati Configuration
Official WhatsApp API WhatsApp Onboarding WhatsApp Blue Tick Verification Assistance Website Chat Widget Meta Business Verification Assistance Custom Domain
Instagram DM IntegrationNew
Shared Team Inbox for Instagram Assign to Agent Quick Replies Mobile app inbox Tag chats Export chats Filter chats View and manage Instagram contacts WhatsApp and Instagram combined Team Inbox Merge WhatsApp and Instagram contacts (coming soon) Welcome Message and OOO automations Chatbot Automations
WhatsApp Contact Management
Import and Export Contacts Custom contact attributes Click-to-WhatsApp Ads (CTWA) Analytics Beta
WhatsApp Team Inbox
Shared Inbox Assign to Agent Quick Replies Mobile app inbox Tag chats Export chats Trigger Chatbots Filter chats Round robin chat assignment Phone number masking Automatic chat assignment (Round-Robin)
WhatsApp Automations
Monthly usage quotas apply across both WhatsApp and Instagram channels together, if both are connected to Wati

Business Hours Default Actions Chatbots Keyword Actions & Attributes Rules Chatbot Sessions AI KnowBot Responses Max steps per chatbot Keyword Based Chat Routing Webhook Support on Chatbots Google Sheets Integration on Chatbots Chatbot data enrichment Chatbot workflow automations Interconnected Chatbots WhatsApp Flows
WhatsApp Marketing
Broadcasts Retargeting for reads and replies Broadcast scheduling Catalog and Coupon templates Carousel templates Retargeting for specific quick replies Broadcast sequences Broadcast Scheduling Broadcast Sequences Catalog Templates Carousel Templates limited time offer templates Clicks tracking for URLs
WhatsApp Analytics & Reporting
Team inbox analytics dashboard Export reports on demand Broadcast analytics Operator availability metrics Ticket efficiency metrics Broadcast quickly reply metrics Team Inbox scheduled reports Click to WhatsApp Ads (CTWA) analytics Beta
WhatsApp Commerce
WhatsApp Catalog Order Management
Shopify (Additional $4.9/month)
Connect to a shop WhatsApp catalog sync Catalog checkout Third party checkout apps Shopify filters synced to Wati attributes
Reporting
Broadcast History Team Inbox Dashboard Export Reports
WhatsApp Integrations
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta) Twilio for SMS Fallback Google Sheets Reminders Salesforce
Accessibility & Security
Basic Roles Team Management Granular Roles Auto Deletion of Chats IP Whiltelisting Dedicated Hosting
WhatsApp APIs & Webhooks
Contact APIs Messaging APIs Assign to operator/bot API Ticket status change API Start Chatbot API Bulk Contact Attribute update API Chat Assignment and User APIs Webhooks API Rate Limit
Monthly API limit

Support
Support Documentation WhatsApp Bot Support Email Support WhatsApp Live Support Chat support Priority Support Dedicated Customer Success Manager Guided Onboarding Custom Onboarding and Setup

Users Included Conversation Pricing

WhatsApp & Wati Configuration
Official WhatsApp API WhatsApp Onboarding WhatsApp Blue Tick Verification Assistance Website Chat Widget Meta Business Verification Assistance Custom Domain
Instagram DM IntegrationNew
Shared Team Inbox for Instagram Assign to Agent Quick Replies Mobile app inbox Tag chats Export chats Filter chats View and manage Instagram contacts WhatsApp and Instagram combined Team Inbox Merge WhatsApp and Instagram contacts (coming soon) Welcome Message and OOO automations Chatbot Automations
WhatsApp Contact Management
Import and Export Contacts Custom contact attributes Click-to-WhatsApp Ads (CTWA) Analytics Beta
WhatsApp Team Inbox
Shared Inbox Assign to Agent Quick Replies Mobile app inbox Tag chats Export chats Trigger Chatbots Filter chats Round robin chat assignment Phone number masking Automatic chat assignment (Round-Robin)
WhatsApp Automations
Monthly usage quotas apply across both WhatsApp and Instagram channels together, if both are connected to Wati

Business Hours Default Actions Chatbots Keyword Actions & Attributes Rules Chatbot Sessions AI KnowBot Responses Max steps per chatbot Keyword Based Chat Routing Webhook Support on Chatbots Google Sheets Integration on Chatbots Chatbot data enrichment Chatbot workflow automations Interconnected Chatbots WhatsApp Flows
WhatsApp Marketing
Broadcasts Retargeting for reads and replies Broadcast scheduling Catalog and Coupon templates Carousel templates Retargeting for specific quick replies Broadcast sequences Broadcast Scheduling Broadcast Sequences Catalog Templates Carousel Templates limited time offer templates Clicks tracking for URLs
WhatsApp Analytics & Reporting
Team inbox analytics dashboard Export reports on demand Broadcast analytics Operator availability metrics Ticket efficiency metrics Broadcast quickly reply metrics Team Inbox scheduled reports Click to WhatsApp Ads (CTWA) analytics Beta
WhatsApp Commerce
WhatsApp Catalog Order Management WhatsApp Pay checkout in Catalog with Razorpay and PayU
Shopify (Additional $4.9/month)
Connect to a shop WhatsApp catalog sync Catalog checkout Third party checkout apps Shopify filters synced to Wati attributes
Reporting
Broadcast History Team Inbox Dashboard Export Reports
WhatsApp Integrations
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta) Twilio for SMS Fallback Google Sheets Reminders Salesforce
Accessibility & Security
Basic Roles Team Management Granular Roles Auto Deletion of Chats IP Whiltelisting Dedicated Hosting
WhatsApp APIs & Webhooks
Contact APIs Messaging APIs Assign to operator/bot API Ticket status change API Start Chatbot API Bulk Contact Attribute update API Chat Assignment and User APIs Webhooks API Rate Limit
Monthly API limit

Support
Support Documentation WhatsApp Bot Support Email Support WhatsApp Live Support Chat support Priority Support Dedicated Customer Success Manager Guided Onboarding Custom Onboarding and Setup

Usuários Incluídos Preço de Conversação

Configuração do WhatsApp e Wati
API oficial do WhatsApp Onboarding do WhatsApp Assistência na Verificação do Tique Azul do WhatsApp Widget de Chat para o Website Assistência na Verificação do Meta Business Domínio Personalizado
Mensagens Diretas do Instagram New
Caixa de Entrada Compartilhada para Equipe no Instagram Atribuir a Agente Respostas Rápidas Caixa de Entrada no App Móvel Marcar conversas Exportar conversas Filtrar conversas Visualizar e gerenciar contatos do Instagram Caixa de Entrada Combinada para Equipe no WhatsApp e Instagram Vincular contatos entre WhatsApp e Instagram Mensagem de boas-vindas e automações de Fora do Escritório (OOO) Automações de Chatbot
Gestão de Contatos
Importar e Exportar Contatos Atributos de Contato
WhatsApp Team Inbox
Caixa de Entrada Compartilhada Atribuir ao Agente Respostas Rápidas Enviar Mensagens de Modelo Caixa de Entrada do Aplicativo Móvel Marcar Conversas Atribuir a uma Equipe Exportar Conversas Acionar Chatbots Filtrar Conversas Atribuição de chat round robin Mascaramento de número de telefone
WhatsApp Automações
As cotas de uso mensal se aplicam a ambos os canais do WhatsApp e Instagram juntos, se ambos estiverem conectados ao Wati.

Horário Comercial Ações Padrão Chatbots Ações por Palavra-chave Sessões do Chatbot Respostas do KnowBot de IA Máximo de etapas por chatbot Roteamento de Chat Baseado em Palavra-chave Enriquecimento de dados do chatbot Automações de fluxo de trabalho do chatbot Chatbots Interconectados WhatsApp Flows
WhatsApp Marketing
Transmissões Remarketing para leituras e respostas Agendamento de Transmissões Sequências de Transmissões Modelos de Catálogo Modelos de Carrossel Templates de oferta por tempo limitado Rastreamento de cliques para URLs
WhatsApp Comércio
Catálogo do WhatsApp Gestão de Pedidos
Relatórios
Histórico de Transmissões Painel de Caixa de Entrada da Equipe Exportar Relatórios
Integrações
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta) Plugin de Lembretes do WhatsApp
Acessibilidade e Segurança
Funções Básicas Gerenciamento de Equipes Funções Granulares Exclusão Automática de Conversas Lista Branca de IP Hospedagem Dedicada
APIs e Webhooks
APIs de Contato APIs de Mensagens APIs de Atribuição de Chat e Usuário Webhooks Limite de Taxa de API
Suporte
Documentação de Suporte Suporte para Bots do WhatsApp Suporte por E-mail Suporte ao Vivo do WhatsApp Suporte Prioritário Gerente de Sucesso do Cliente Dedicado Onboarding Guiado Onboarding Personalizado e Configuração

Usuarios incluidos Tarifas de Conversación

Configuración de WhatsApp y Wati
API oficial de WhatsApp Proceso de Incorporación a WhatsApp Asistencia para la Verificación de Marca de WhatsApp con Tick Azul Widget de Chat para el Sitio Web Asistencia para la Verificación de Meta Business Dominio Personalizado
Mensajes Directos de Instagram New
Bandeja de Entrada Compartida para el Equipo en Instagram Asignar a Agente Respuestas Rápidas Bandeja de Entrada en la App Móvil Etiquetar chats Exportar chats Filtrar chats Ver y gestionar contactos de Instagram Bandeja de Entrada Combinada para el Equipo en WhatsApp e Instagram Vincular contactos entre WhatsApp e Instagram Mensaje de bienvenida y automatizaciones de Fuera de la Oficina (OOO) Automatizaciones de Chatbot
WhatsApp Gestión de Contactos
Importar y Exportar Contactos Atributos de Contactos
Bandeja de Equipos
Bandeja Compartida Asignar a Agente Respuestas Rápidas Enviar Mensajes de Plantilla Bandeja de Entrada en la Aplicación Móvil Etiquetar Chats Asignar a Equipo Exportar Chats Activar Chatbots Filtrar Chats Asignación de chat en round robin Enmascaramiento de número de teléfono
WhatsApp Automatizaciones
Las cuotas de uso mensual se aplican a ambos canales de WhatsApp e Instagram juntos, si ambos están conectados a Wati.

Horario de Atención Comercial Acciones Predeterminadas Chatbots Acciones basadas en Palabras Clave Sesiones de Chatbot Respuestas de AI KnowBot Máximo de pasos por chatbot Enrutamiento de Chat basado en Palabras Clave Enriquecimiento de datos del chatbot Automatizaciones de flujo de trabajo del chatbot Chatbots Interconectados WhatsApp Flows
WhatsApp Marketing
Difusión Reorientación para lecturas y respuestas Programación de Difusión Secuencias de Difusión Plantillas de Catálogo Plantillas de Carrusel Plantillas de oferta por tiempo limitado Seguimiento de clics para URLs
WhatsApp Commerce
Catálogo de WhatsApp Gestión de Pedidos
Informes
Historial de difusiones Panel de control del buzón del equipo Exportar informes
WhatsApp Integraciones
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta) Salesforce
Accesibilidad y seguridad
Roles básicos Gestión de equipos Roles detallados Eliminación automática de chats Lista blanca de direcciones IP Hospedaje dedicado
WhatsApp APIs y Webhooks
APIs de Contactos APIs de Mensajes APIs de Asignación de Chat y Usuarios Webhooks Límite de tasa de API
Support
Documentación de Soporte Soporte para WhatsApp Bot Soporte por correo electrónico Soporte en vivo para WhatsApp Soporte prioritario Gestor de éxito del cliente dedicado Onboarding guiado Configuración personalizada y Onboarding

Pengguna Termasuk Harga Percakapan

Konfigurasi WhatsApp & Wati
API Resmi WhatsApp Pendaftaran WhatsApp Bantuan Verifikasi Tanda Centang Biru WhatsApp Widget Obrolan Situs Web Bantuan Verifikasi Bisnis Meta Domain Kustom
Manajemen Kontak
Impor dan Ekspor Kontak Atribut Kontak
Kotak Tim
Kotak Berbagi Alokasikan ke Agen Balasan Cepat Kirim Pesan Template Kotak Pesan Aplikasi Seluler Tandai Percakapan Tugaskan ke Tim Ekspor Percakapan Picu Chatbot Saring Percakapan Penugasan obrolan round robin Masker nomor telepon
Otomatisasi
Jam Kerja Bisnis Tindakan Default Chatbots Tindakan Berdasarkan Kata Kunci Sesi Chatbot Langkah maksimum per chatbot Pengalihan Chat Berdasarkan Kata Kunci Pemperkayaan data chatbot Automasi alur kerja chatbot Chatbot Terhubung WhatsApp Flows
Pemasaran
Siaran Retargeting untuk membaca dan membalas Penjadwalan Siaran Sekuen Siaran Template Katalog Template Karusel Template penawaran terbatas Pelacakan klik untuk URL
Perdagangan
Katalog WhatsApp Manajemen Pesanan
Pelaporan
Riwayat Siaran Dasbor Kotak Tim Ekspor Laporan
Integrasi
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta) Salesforce
Aksesibilitas & Keamanan
Peran Dasar Manajemen Tim Peran Detil Penghapusan Otomatis Percakapan Pemberian Izin IP Hosting Khusus
WhatsApp APIs & Webhooks
API Kontak API Pesan API Tugas Chat dan Pengguna Webhooks Batas Tingkat API
Dukungan
Dokumentasi Dukungan Dukungan Bot WhatsApp Dukungan melalui Email Dukungan Langsung WhatsApp Dukungan Prioritas Manajer Kesuksesan Pelanggan Khusus Panduan Onboarding Onboarding Khusus dan Pengaturan
q

Growth

Select Plan

Select Plan

Selecionar Plano

Pilih Rencana

Elegir Plan

Select Plan

5 5000/month As per Wati rate card As per Wati rate card Conforme a tabela de preços da Wati Sesuai dengan kartu tarif Wati Según la tarifa de Wati Add-on Add-on

Add-on Add-on Complemento Penambahan Fitur Adicional 附加功能附加组件

10 25 1000/month 1000/month 1000 por mês 1000 per bulan 1000/mes 每月1000次每月1000个 200

5 teams 5 teams 5 equipes 5 tim 5 equipos 5个团队 5个团队

2 webhooks 30 calls/10 sec 30 calls/10 sec 30 chamadas/10 seg 30 panggilan/10 detik 30 llamadas/10 segundos 30 次调用/10 秒 A每秒30个调用/每10秒 10,000

24/5 24/5 Add-on Add-on Complemento Penambahan Fitur Adicional 附加功能 Add-on Add-on Add-on Complemento Penambahan Fitur Adicional 附加功能 Add-on

q

Features

Features

Recursos

Características

Fitur

Select Plan

Users Included
Active Contacts
Conversation Pricing

WhatsApp & Wati Configuration
Official WhatsApp API WhatsApp Onboarding WhatsApp Blue Tick Verification Assistance Website Chat Widget Meta Business Verification Assistance Custom Domain
Instagram DM IntegrationNew
Shared Team Inbox for Instagram Assign to Agent Quick Replies Mobile app inbox Tag chats Export chats Filter chats View and manage Instagram contacts WhatsApp and Instagram combined Team Inbox Merge WhatsApp and Instagram contacts (coming soon) Welcome Message and OOO automations Chatbot Automations
WhatsApp Contact Management
Import and Export Contacts Custom contact attributes Click-to-WhatsApp Ads (CTWA) Analytics Beta
WhatsApp Team Inbox
Shared Inbox Assign to Agent Quick Replies Mobile app inbox Tag chats Export chats Trigger Chatbots Filter chats Round robin chat assignment Phone number masking Automatic chat assignment (Round-Robin)
WhatsApp Automations
Monthly usage quotas apply across both WhatsApp and Instagram channels together, if both are connected to Wati

Business Hours Default Actions Chatbots Keyword Actions & Attributes Rules Chatbot Sessions AI KnowBot Responses Max steps per chatbot Keyword Based Chat Routing Webhook Support on Chatbots Google Sheets Integration on Chatbots Chatbot data enrichment Chatbot workflow automations Interconnected Chatbots WhatsApp Flows
WhatsApp Marketing
Broadcasts Retargeting for reads and replies Broadcast scheduling Catalog and Coupon templates Carousel templates Retargeting for specific quick replies Broadcast sequences Broadcast Scheduling Broadcast Sequences Catalog Templates Carousel Templates limited time offer templates Clicks tracking for URLs
WhatsApp Analytics & Reporting
Team inbox analytics dashboard Export reports on demand Broadcast analytics Operator availability metrics Ticket efficiency metrics Broadcast quickly reply metrics Team Inbox scheduled reports Click to WhatsApp Ads (CTWA) analytics Beta
WhatsApp Commerce
WhatsApp Catalog Order Management
Shopify (Additional $4.9/month)
Connect to a shop WhatsApp catalog sync Catalog checkout Third party checkout apps Shopify filters synced to Wati attributes
Reporting
Broadcast History Team Inbox Dashboard Export Reports
WhatsApp Integrations
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta) Twilio for SMS Fallback Google Sheets Reminders Salesforce
Accessibility & Security
Basic Roles Team Management Granular Roles Auto Deletion of Chats IP Whiltelisting Dedicated Hosting
WhatsApp APIs & Webhooks
Contact APIs Messaging APIs Assign to operator/bot API Ticket status change API Start Chatbot API Bulk Contact Attribute update API Chat Assignment and User APIs Webhooks API Rate Limit
Monthly API limit

Support
Support Documentation WhatsApp Bot Support Email Support WhatsApp Live Support Chat support Priority Support Dedicated Customer Success Manager Guided Onboarding Custom Onboarding and Setup

Users Included Conversation Pricing

WhatsApp & Wati Configuration
Official WhatsApp API WhatsApp Onboarding WhatsApp Blue Tick Verification Assistance Website Chat Widget Meta Business Verification Assistance Custom Domain
Instagram DM IntegrationNew
Shared Team Inbox for Instagram Assign to Agent Quick Replies Mobile app inbox Tag chats Export chats Filter chats View and manage Instagram contacts WhatsApp and Instagram combined Team Inbox Merge WhatsApp and Instagram contacts (coming soon) Welcome Message and OOO automations Chatbot Automations
WhatsApp Contact Management
Import and Export Contacts Custom contact attributes Click-to-WhatsApp Ads (CTWA) Analytics Beta
WhatsApp Team Inbox
Shared Inbox Assign to Agent Quick Replies Mobile app inbox Tag chats Export chats Trigger Chatbots Filter chats Round robin chat assignment Phone number masking Automatic chat assignment (Round-Robin)
WhatsApp Automations
Monthly usage quotas apply across both WhatsApp and Instagram channels together, if both are connected to Wati

Business Hours Default Actions Chatbots Keyword Actions & Attributes Rules Chatbot Sessions AI KnowBot Responses Max steps per chatbot Keyword Based Chat Routing Webhook Support on Chatbots Google Sheets Integration on Chatbots Chatbot data enrichment Chatbot workflow automations Interconnected Chatbots WhatsApp Flows
WhatsApp Marketing
Broadcasts Retargeting for reads and replies Broadcast scheduling Catalog and Coupon templates Carousel templates Retargeting for specific quick replies Broadcast sequences Broadcast Scheduling Broadcast Sequences Catalog Templates Carousel Templates limited time offer templates Clicks tracking for URLs
WhatsApp Analytics & Reporting
Team inbox analytics dashboard Export reports on demand Broadcast analytics Operator availability metrics Ticket efficiency metrics Broadcast quickly reply metrics Team Inbox scheduled reports Click to WhatsApp Ads (CTWA) analytics Beta
WhatsApp Commerce
WhatsApp Catalog Order Management WhatsApp Pay checkout in Catalog with Razorpay and PayU
Shopify (Additional $4.9/month)
Connect to a shop WhatsApp catalog sync Catalog checkout Third party checkout apps Shopify filters synced to Wati attributes
Reporting
Broadcast History Team Inbox Dashboard Export Reports
WhatsApp Integrations
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta) Twilio for SMS Fallback Google Sheets Reminders Salesforce
Accessibility & Security
Basic Roles Team Management Granular Roles Auto Deletion of Chats IP Whiltelisting Dedicated Hosting
WhatsApp APIs & Webhooks
Contact APIs Messaging APIs Assign to operator/bot API Ticket status change API Start Chatbot API Bulk Contact Attribute update API Chat Assignment and User APIs Webhooks API Rate Limit
Monthly API limit

Support
Support Documentation WhatsApp Bot Support Email Support WhatsApp Live Support Chat support Priority Support Dedicated Customer Success Manager Guided Onboarding Custom Onboarding and Setup

Usuários Incluídos Preço de Conversação

Configuração do WhatsApp e Wati
API oficial do WhatsApp Onboarding do WhatsApp Assistência na Verificação do Tique Azul do WhatsApp Widget de Chat para o Website Assistência na Verificação do Meta Business Domínio Personalizado
Mensagens Diretas do Instagram New
Caixa de Entrada Compartilhada para Equipe no Instagram Atribuir a Agente Respostas Rápidas Caixa de Entrada no App Móvel Marcar conversas Exportar conversas Filtrar conversas Visualizar e gerenciar contatos do Instagram Caixa de Entrada Combinada para Equipe no WhatsApp e Instagram Vincular contatos entre WhatsApp e Instagram Mensagem de boas-vindas e automações de Fora do Escritório (OOO) Automações de Chatbot
Gestão de Contatos
Importar e Exportar Contatos Atributos de Contato
WhatsApp Team Inbox
Caixa de Entrada Compartilhada Atribuir ao Agente Respostas Rápidas Enviar Mensagens de Modelo Caixa de Entrada do Aplicativo Móvel Marcar Conversas Atribuir a uma Equipe Exportar Conversas Acionar Chatbots Filtrar Conversas Atribuição de chat round robin Mascaramento de número de telefone
WhatsApp Automações
As cotas de uso mensal se aplicam a ambos os canais do WhatsApp e Instagram juntos, se ambos estiverem conectados ao Wati.

Horário Comercial Ações Padrão Chatbots Ações por Palavra-chave Sessões do Chatbot Respostas do KnowBot de IA Máximo de etapas por chatbot Roteamento de Chat Baseado em Palavra-chave Enriquecimento de dados do chatbot Automações de fluxo de trabalho do chatbot Chatbots Interconectados WhatsApp Flows
WhatsApp Marketing
Transmissões Remarketing para leituras e respostas Agendamento de Transmissões Sequências de Transmissões Modelos de Catálogo Modelos de Carrossel Templates de oferta por tempo limitado Rastreamento de cliques para URLs
WhatsApp Comércio
Catálogo do WhatsApp Gestão de Pedidos
Relatórios
Histórico de Transmissões Painel de Caixa de Entrada da Equipe Exportar Relatórios
Integrações
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta) Plugin de Lembretes do WhatsApp
Acessibilidade e Segurança
Funções Básicas Gerenciamento de Equipes Funções Granulares Exclusão Automática de Conversas Lista Branca de IP Hospedagem Dedicada
APIs e Webhooks
APIs de Contato APIs de Mensagens APIs de Atribuição de Chat e Usuário Webhooks Limite de Taxa de API
Suporte
Documentação de Suporte Suporte para Bots do WhatsApp Suporte por E-mail Suporte ao Vivo do WhatsApp Suporte Prioritário Gerente de Sucesso do Cliente Dedicado Onboarding Guiado Onboarding Personalizado e Configuração

Usuarios incluidos Tarifas de Conversación

Configuración de WhatsApp y Wati
API oficial de WhatsApp Proceso de Incorporación a WhatsApp Asistencia para la Verificación de Marca de WhatsApp con Tick Azul Widget de Chat para el Sitio Web Asistencia para la Verificación de Meta Business Dominio Personalizado
Mensajes Directos de Instagram New
Bandeja de Entrada Compartida para el Equipo en Instagram Asignar a Agente Respuestas Rápidas Bandeja de Entrada en la App Móvil Etiquetar chats Exportar chats Filtrar chats Ver y gestionar contactos de Instagram Bandeja de Entrada Combinada para el Equipo en WhatsApp e Instagram Vincular contactos entre WhatsApp e Instagram Mensaje de bienvenida y automatizaciones de Fuera de la Oficina (OOO) Automatizaciones de Chatbot
WhatsApp Gestión de Contactos
Importar y Exportar Contactos Atributos de Contactos
Bandeja de Equipos
Bandeja Compartida Asignar a Agente Respuestas Rápidas Enviar Mensajes de Plantilla Bandeja de Entrada en la Aplicación Móvil Etiquetar Chats Asignar a Equipo Exportar Chats Activar Chatbots Filtrar Chats Asignación de chat en round robin Enmascaramiento de número de teléfono
WhatsApp Automatizaciones
Las cuotas de uso mensual se aplican a ambos canales de WhatsApp e Instagram juntos, si ambos están conectados a Wati.

Horario de Atención Comercial Acciones Predeterminadas Chatbots Acciones basadas en Palabras Clave Sesiones de Chatbot Respuestas de AI KnowBot Máximo de pasos por chatbot Enrutamiento de Chat basado en Palabras Clave Enriquecimiento de datos del chatbot Automatizaciones de flujo de trabajo del chatbot Chatbots Interconectados WhatsApp Flows
WhatsApp Marketing
Difusión Reorientación para lecturas y respuestas Programación de Difusión Secuencias de Difusión Plantillas de Catálogo Plantillas de Carrusel Plantillas de oferta por tiempo limitado Seguimiento de clics para URLs
WhatsApp Commerce
Catálogo de WhatsApp Gestión de Pedidos
Informes
Historial de difusiones Panel de control del buzón del equipo Exportar informes
WhatsApp Integraciones
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta) Salesforce
Accesibilidad y seguridad
Roles básicos Gestión de equipos Roles detallados Eliminación automática de chats Lista blanca de direcciones IP Hospedaje dedicado
WhatsApp APIs y Webhooks
APIs de Contactos APIs de Mensajes APIs de Asignación de Chat y Usuarios Webhooks Límite de tasa de API
Support
Documentación de Soporte Soporte para WhatsApp Bot Soporte por correo electrónico Soporte en vivo para WhatsApp Soporte prioritario Gestor de éxito del cliente dedicado Onboarding guiado Configuración personalizada y Onboarding

Pengguna Termasuk Harga Percakapan

Konfigurasi WhatsApp & Wati
API Resmi WhatsApp Pendaftaran WhatsApp Bantuan Verifikasi Tanda Centang Biru WhatsApp Widget Obrolan Situs Web Bantuan Verifikasi Bisnis Meta Domain Kustom
Manajemen Kontak
Impor dan Ekspor Kontak Atribut Kontak
Kotak Tim
Kotak Berbagi Alokasikan ke Agen Balasan Cepat Kirim Pesan Template Kotak Pesan Aplikasi Seluler Tandai Percakapan Tugaskan ke Tim Ekspor Percakapan Picu Chatbot Saring Percakapan Penugasan obrolan round robin Masker nomor telepon
Otomatisasi
Jam Kerja Bisnis Tindakan Default Chatbots Tindakan Berdasarkan Kata Kunci Sesi Chatbot Langkah maksimum per chatbot Pengalihan Chat Berdasarkan Kata Kunci Pemperkayaan data chatbot Automasi alur kerja chatbot Chatbot Terhubung WhatsApp Flows
Pemasaran
Siaran Retargeting untuk membaca dan membalas Penjadwalan Siaran Sekuen Siaran Template Katalog Template Karusel Template penawaran terbatas Pelacakan klik untuk URL
Perdagangan
Katalog WhatsApp Manajemen Pesanan
Pelaporan
Riwayat Siaran Dasbor Kotak Tim Ekspor Laporan
Integrasi
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta) Salesforce
Aksesibilitas & Keamanan
Peran Dasar Manajemen Tim Peran Detil Penghapusan Otomatis Percakapan Pemberian Izin IP Hosting Khusus
WhatsApp APIs & Webhooks
API Kontak API Pesan API Tugas Chat dan Pengguna Webhooks Batas Tingkat API
Dukungan
Dokumentasi Dukungan Dukungan Bot WhatsApp Dukungan melalui Email Dukungan Langsung WhatsApp Dukungan Prioritas Manajer Kesuksesan Pelanggan Khusus Panduan Onboarding Onboarding Khusus dan Pengaturan
q

Pro

Select Plan

Select Plan

Selecionar Plano

Pilih Rencana

Elegir Plan

Select Plan

5 20000/month As per Wati rate card As per Wati rate card Conforme a tabela de preços da Wati Sesuai dengan kartu tarif Wati Según la tarifa de Wati 根据 Wati 价目表按照 Wati 的价格表

Add-on Add-on Complemento Penambahan Fitur Adicional 附加组件附加功能

25 50 2000/month 2000/month 2000 por mês 2000 per bulan 2000/mes Add-on 每月2000个 250/month 250 por mês 250/mes 200 10

20 teams 20 teams 20 equipes 20 tim 20 equipos 20个团队 Add-on

4 webhooks 60 calls/10 sec 60 calls/10 sec 60 chamadas/10 seg 60 panggilan/10 detik 60 llamadas/10 segundos Add-on Add-on 200,000

24/7 24/7 Add-on Add-on Complemento Penambahan Fitur Adicional Add-on Add-on Add-on Add-on Complemento Penambahan Fitur Adicional Add-on Add-on

q

Features

Features

Recursos

Características

Fitur

Select Plan

Users Included
Active Contacts
Conversation Pricing

WhatsApp & Wati Configuration
Official WhatsApp API WhatsApp Onboarding WhatsApp Blue Tick Verification Assistance Website Chat Widget Meta Business Verification Assistance Custom Domain
Instagram DM IntegrationNew
Shared Team Inbox for Instagram Assign to Agent Quick Replies Mobile app inbox Tag chats Export chats Filter chats View and manage Instagram contacts WhatsApp and Instagram combined Team Inbox Merge WhatsApp and Instagram contacts (coming soon) Welcome Message and OOO automations Chatbot Automations
WhatsApp Contact Management
Import and Export Contacts Custom contact attributes Click-to-WhatsApp Ads (CTWA) Analytics Beta
WhatsApp Team Inbox
Shared Inbox Assign to Agent Quick Replies Mobile app inbox Tag chats Export chats Trigger Chatbots Filter chats Round robin chat assignment Phone number masking Automatic chat assignment (Round-Robin)
WhatsApp Automations
Monthly usage quotas apply across both WhatsApp and Instagram channels together, if both are connected to Wati

Business Hours Default Actions Chatbots Keyword Actions & Attributes Rules Chatbot Sessions AI KnowBot Responses Max steps per chatbot Keyword Based Chat Routing Webhook Support on Chatbots Google Sheets Integration on Chatbots Chatbot data enrichment Chatbot workflow automations Interconnected Chatbots WhatsApp Flows
WhatsApp Marketing
Broadcasts Retargeting for reads and replies Broadcast scheduling Catalog and Coupon templates Carousel templates Retargeting for specific quick replies Broadcast sequences Broadcast Scheduling Broadcast Sequences Catalog Templates Carousel Templates limited time offer templates Clicks tracking for URLs
WhatsApp Analytics & Reporting
Team inbox analytics dashboard Export reports on demand Broadcast analytics Operator availability metrics Ticket efficiency metrics Broadcast quickly reply metrics Team Inbox scheduled reports Click to WhatsApp Ads (CTWA) analytics Beta
WhatsApp Commerce
WhatsApp Catalog Order Management
Shopify (Additional $4.9/month)
Connect to a shop WhatsApp catalog sync Catalog checkout Third party checkout apps Shopify filters synced to Wati attributes
Reporting
Broadcast History Team Inbox Dashboard Export Reports
WhatsApp Integrations
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta) Twilio for SMS Fallback Google Sheets Reminders Salesforce
Accessibility & Security
Basic Roles Team Management Granular Roles Auto Deletion of Chats IP Whiltelisting Dedicated Hosting
WhatsApp APIs & Webhooks
Contact APIs Messaging APIs Assign to operator/bot API Ticket status change API Start Chatbot API Bulk Contact Attribute update API Chat Assignment and User APIs Webhooks API Rate Limit
Monthly API limit

Support
Support Documentation WhatsApp Bot Support Email Support WhatsApp Live Support Chat support Priority Support Dedicated Customer Success Manager Guided Onboarding Custom Onboarding and Setup

Users Included Conversation Pricing

WhatsApp & Wati Configuration
Official WhatsApp API WhatsApp Onboarding WhatsApp Blue Tick Verification Assistance Website Chat Widget Meta Business Verification Assistance Custom Domain
Instagram DM IntegrationNew
Shared Team Inbox for Instagram Assign to Agent Quick Replies Mobile app inbox Tag chats Export chats Filter chats View and manage Instagram contacts WhatsApp and Instagram combined Team Inbox Merge WhatsApp and Instagram contacts (coming soon) Welcome Message and OOO automations Chatbot Automations
WhatsApp Contact Management
Import and Export Contacts Custom contact attributes Click-to-WhatsApp Ads (CTWA) Analytics Beta
WhatsApp Team Inbox
Shared Inbox Assign to Agent Quick Replies Mobile app inbox Tag chats Export chats Trigger Chatbots Filter chats Round robin chat assignment Phone number masking Automatic chat assignment (Round-Robin)
WhatsApp Automations
Monthly usage quotas apply across both WhatsApp and Instagram channels together, if both are connected to Wati

Business Hours Default Actions Chatbots Keyword Actions & Attributes Rules Chatbot Sessions AI KnowBot Responses Max steps per chatbot Keyword Based Chat Routing Webhook Support on Chatbots Google Sheets Integration on Chatbots Chatbot data enrichment Chatbot workflow automations Interconnected Chatbots WhatsApp Flows
WhatsApp Marketing
Broadcasts Retargeting for reads and replies Broadcast scheduling Catalog and Coupon templates Carousel templates Retargeting for specific quick replies Broadcast sequences Broadcast Scheduling Broadcast Sequences Catalog Templates Carousel Templates limited time offer templates Clicks tracking for URLs
WhatsApp Analytics & Reporting
Team inbox analytics dashboard Export reports on demand Broadcast analytics Operator availability metrics Ticket efficiency metrics Broadcast quickly reply metrics Team Inbox scheduled reports Click to WhatsApp Ads (CTWA) analytics Beta
WhatsApp Commerce
WhatsApp Catalog Order Management WhatsApp Pay checkout in Catalog with Razorpay and PayU
Shopify (Additional $4.9/month)
Connect to a shop WhatsApp catalog sync Catalog checkout Third party checkout apps Shopify filters synced to Wati attributes
Reporting
Broadcast History Team Inbox Dashboard Export Reports
WhatsApp Integrations
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta) Twilio for SMS Fallback Google Sheets Reminders Salesforce
Accessibility & Security
Basic Roles Team Management Granular Roles Auto Deletion of Chats IP Whiltelisting Dedicated Hosting
WhatsApp APIs & Webhooks
Contact APIs Messaging APIs Assign to operator/bot API Ticket status change API Start Chatbot API Bulk Contact Attribute update API Chat Assignment and User APIs Webhooks API Rate Limit
Monthly API limit

Support
Support Documentation WhatsApp Bot Support Email Support WhatsApp Live Support Chat support Priority Support Dedicated Customer Success Manager Guided Onboarding Custom Onboarding and Setup

Usuários Incluídos Preço de Conversação

Configuração do WhatsApp e Wati
API oficial do WhatsApp Onboarding do WhatsApp Assistência na Verificação do Tique Azul do WhatsApp Widget de Chat para o Website Assistência na Verificação do Meta Business Domínio Personalizado
Mensagens Diretas do Instagram New
Caixa de Entrada Compartilhada para Equipe no Instagram Atribuir a Agente Respostas Rápidas Caixa de Entrada no App Móvel Marcar conversas Exportar conversas Filtrar conversas Visualizar e gerenciar contatos do Instagram Caixa de Entrada Combinada para Equipe no WhatsApp e Instagram Vincular contatos entre WhatsApp e Instagram Mensagem de boas-vindas e automações de Fora do Escritório (OOO) Automações de Chatbot
Gestão de Contatos
Importar e Exportar Contatos Atributos de Contato
WhatsApp Team Inbox
Caixa de Entrada Compartilhada Atribuir ao Agente Respostas Rápidas Enviar Mensagens de Modelo Caixa de Entrada do Aplicativo Móvel Marcar Conversas Atribuir a uma Equipe Exportar Conversas Acionar Chatbots Filtrar Conversas Atribuição de chat round robin Mascaramento de número de telefone
WhatsApp Automações
As cotas de uso mensal se aplicam a ambos os canais do WhatsApp e Instagram juntos, se ambos estiverem conectados ao Wati.

Horário Comercial Ações Padrão Chatbots Ações por Palavra-chave Sessões do Chatbot Respostas do KnowBot de IA Máximo de etapas por chatbot Roteamento de Chat Baseado em Palavra-chave Enriquecimento de dados do chatbot Automações de fluxo de trabalho do chatbot Chatbots Interconectados WhatsApp Flows
WhatsApp Marketing
Transmissões Remarketing para leituras e respostas Agendamento de Transmissões Sequências de Transmissões Modelos de Catálogo Modelos de Carrossel Templates de oferta por tempo limitado Rastreamento de cliques para URLs
WhatsApp Comércio
Catálogo do WhatsApp Gestão de Pedidos
Relatórios
Histórico de Transmissões Painel de Caixa de Entrada da Equipe Exportar Relatórios
Integrações
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta) Plugin de Lembretes do WhatsApp
Acessibilidade e Segurança
Funções Básicas Gerenciamento de Equipes Funções Granulares Exclusão Automática de Conversas Lista Branca de IP Hospedagem Dedicada
APIs e Webhooks
APIs de Contato APIs de Mensagens APIs de Atribuição de Chat e Usuário Webhooks Limite de Taxa de API
Suporte
Documentação de Suporte Suporte para Bots do WhatsApp Suporte por E-mail Suporte ao Vivo do WhatsApp Suporte Prioritário Gerente de Sucesso do Cliente Dedicado Onboarding Guiado Onboarding Personalizado e Configuração

Usuarios incluidos Tarifas de Conversación

Configuración de WhatsApp y Wati
API oficial de WhatsApp Proceso de Incorporación a WhatsApp Asistencia para la Verificación de Marca de WhatsApp con Tick Azul Widget de Chat para el Sitio Web Asistencia para la Verificación de Meta Business Dominio Personalizado
Mensajes Directos de Instagram New
Bandeja de Entrada Compartida para el Equipo en Instagram Asignar a Agente Respuestas Rápidas Bandeja de Entrada en la App Móvil Etiquetar chats Exportar chats Filtrar chats Ver y gestionar contactos de Instagram Bandeja de Entrada Combinada para el Equipo en WhatsApp e Instagram Vincular contactos entre WhatsApp e Instagram Mensaje de bienvenida y automatizaciones de Fuera de la Oficina (OOO) Automatizaciones de Chatbot
WhatsApp Gestión de Contactos
Importar y Exportar Contactos Atributos de Contactos
Bandeja de Equipos
Bandeja Compartida Asignar a Agente Respuestas Rápidas Enviar Mensajes de Plantilla Bandeja de Entrada en la Aplicación Móvil Etiquetar Chats Asignar a Equipo Exportar Chats Activar Chatbots Filtrar Chats Asignación de chat en round robin Enmascaramiento de número de teléfono
WhatsApp Automatizaciones
Las cuotas de uso mensual se aplican a ambos canales de WhatsApp e Instagram juntos, si ambos están conectados a Wati.

Horario de Atención Comercial Acciones Predeterminadas Chatbots Acciones basadas en Palabras Clave Sesiones de Chatbot Respuestas de AI KnowBot Máximo de pasos por chatbot Enrutamiento de Chat basado en Palabras Clave Enriquecimiento de datos del chatbot Automatizaciones de flujo de trabajo del chatbot Chatbots Interconectados WhatsApp Flows
WhatsApp Marketing
Difusión Reorientación para lecturas y respuestas Programación de Difusión Secuencias de Difusión Plantillas de Catálogo Plantillas de Carrusel Plantillas de oferta por tiempo limitado Seguimiento de clics para URLs
WhatsApp Commerce
Catálogo de WhatsApp Gestión de Pedidos
Informes
Historial de difusiones Panel de control del buzón del equipo Exportar informes
WhatsApp Integraciones
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta) Salesforce
Accesibilidad y seguridad
Roles básicos Gestión de equipos Roles detallados Eliminación automática de chats Lista blanca de direcciones IP Hospedaje dedicado
WhatsApp APIs y Webhooks
APIs de Contactos APIs de Mensajes APIs de Asignación de Chat y Usuarios Webhooks Límite de tasa de API
Support
Documentación de Soporte Soporte para WhatsApp Bot Soporte por correo electrónico Soporte en vivo para WhatsApp Soporte prioritario Gestor de éxito del cliente dedicado Onboarding guiado Configuración personalizada y Onboarding

Pengguna Termasuk Harga Percakapan

Konfigurasi WhatsApp & Wati
API Resmi WhatsApp Pendaftaran WhatsApp Bantuan Verifikasi Tanda Centang Biru WhatsApp Widget Obrolan Situs Web Bantuan Verifikasi Bisnis Meta Domain Kustom
Manajemen Kontak
Impor dan Ekspor Kontak Atribut Kontak
Kotak Tim
Kotak Berbagi Alokasikan ke Agen Balasan Cepat Kirim Pesan Template Kotak Pesan Aplikasi Seluler Tandai Percakapan Tugaskan ke Tim Ekspor Percakapan Picu Chatbot Saring Percakapan Penugasan obrolan round robin Masker nomor telepon
Otomatisasi
Jam Kerja Bisnis Tindakan Default Chatbots Tindakan Berdasarkan Kata Kunci Sesi Chatbot Langkah maksimum per chatbot Pengalihan Chat Berdasarkan Kata Kunci Pemperkayaan data chatbot Automasi alur kerja chatbot Chatbot Terhubung WhatsApp Flows
Pemasaran
Siaran Retargeting untuk membaca dan membalas Penjadwalan Siaran Sekuen Siaran Template Katalog Template Karusel Template penawaran terbatas Pelacakan klik untuk URL
Perdagangan
Katalog WhatsApp Manajemen Pesanan
Pelaporan
Riwayat Siaran Dasbor Kotak Tim Ekspor Laporan
Integrasi
Google Sheets Zapier Pabbly Connect Shopify WooCommerce Zoho Hubspot Twilio SMS Fallback (Beta) Salesforce
Aksesibilitas & Keamanan
Peran Dasar Manajemen Tim Peran Detil Penghapusan Otomatis Percakapan Pemberian Izin IP Hosting Khusus
WhatsApp APIs & Webhooks
API Kontak API Pesan API Tugas Chat dan Pengguna Webhooks Batas Tingkat API
Dukungan
Dokumentasi Dukungan Dukungan Bot WhatsApp Dukungan melalui Email Dukungan Langsung WhatsApp Dukungan Prioritas Manajer Kesuksesan Pelanggan Khusus Panduan Onboarding Onboarding Khusus dan Pengaturan
q

Business

Select Plan

Select Plan

Selecionar Plano

Pilih Rencana

Elegir Plan

Contact Us

5 Custom 5% discount on Wati rate card 5% discount on Wati rate card Desconto de 5% na tabela de preços da Wati Diskon 5% pada kartu tarif Wati Descuento del 5% en la tarifa de Wati Add-on 5% 折扣 Wati 的价格表

50 250 5000/month 1000/month 5000/month 5000 por mês 5000 per bulan 5000/mes Add-on 每月5000个 1000/month 1000 por mês 1000/mes 200 25

100 teams 100 teams 100 equipes 100 tim 100 equipos Add-on 00个团队 Annual add-on Annual add-on Adicional anual Add-on Adicional anual Add-on Add-on

20 webhooks 100 calls/10 sec 100 calls/10 sec 100 chamadas/10 seg 100 panggilan/10 detik 100 llamadas/10 segundos Add-on 每秒100个调用/每10秒 20,000,000

24/7 24/7 Add-on Add-on Complemento Add-on Adicional Add-on Add-on